First and foremost, we want you to know that we value and prioritize the health and safety of our customers and staff. As a business, Subaru of Jacksonville is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs. We are eager to provide you with a clean, comfortable and safe experience for car shopping or servicing.

We continue to monitor information, and implement procedures, from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Mask Policy: We have updated our mask policy to follow the CDC recommendations. Vaccinated employees and customers are free to visit us without masks. Any team member that is unvaccinated will be wearing a mask. We ask that any unvaccinated visitor also wear a mask. If a customer requests that anyone they speak with wear a mask, whether vaccinated or not, we are happy to fulfill that request for you! Whatever makes you most comfortable is what we will make happen.

Showroom:

  • Thorough cleaning of all dealership facilities daily
  • Use of disinfectants on all contact surfaces, such as doors, chairs and tables
  • Increased sanitizing stations in the showroom and service waiting lounge
  • Providing our staff with specific instructions on hand washing and new procedures for customer interaction when showing vehicles.
  • Insisting that any team member who is not feeling 100%, or has a family member that doesn't feel well, stay home.
  • Adhering to the recommended six feet of social distance from other staff and customers

Service:

  • Contact-free drop-off and pick-up procedures in place if requested
  • Service waiting lounge spaced out and added seating outside to allow for social distancing and customer comfort.
  • Providing our staff with specific instructions on hand washing and new procedures for customer interaction.
  • Insisting that any team member who is not feeling 100%, or has a family member that doesn't feel well, stay home.
  • Adhering to the recommended six feet of social distance from other staff and customers

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services for sales and service*.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone or through our website.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

CALL US AT 888-781-0319

*Service pick-up/drop off available within 15 miles of Subaru of Jacksonville


Subaru of Jacksonville

10800 Atlantic Blvd
Directions Jacksonville, FL 32225

  • Sales: (855) 433-4458
  • Service: (855) 433-4508
  • Parts: (855) 433-4538